eCourts kiosks to be provided at courthouses in North Carolina
WILMINGTON, N.C. (WECT) - New eCourts kiosks will be provided at courthouses across North Carolina starting in June, according to the North Carolina Administrative Office of the Courts (NCAOC).
Citizens will be able to search court dates and case events, file documents electronically, make payments, and use a scanner, printer, or other services through the kiosks. The public will be able to access eCourts’ primary applications for search (Portal), filing (File & Serve), and user-assisted interviews to help create common legal filings (Guide & File).
“These kiosks are the next step in ensuring robust public access to the court system,” said NCAOC Director Ryan S. Boyce. “For those without internet access, kiosks are a convenient way to access the court system and take advantage of the tools that eCourts provide.”
The kiosks will be available at courthouses in Alamance, Cabarrus, Cumberland, Durham, Guilford, New Hanover, Onslow, and Union counties.
NCAOC says the kiosks will improve the court system by the following:
- 24/7 access to check court dates, find records, and file documents
- Replacing printed forms and records with electronic workflows
- Standardizing court business processes and forms to promote consistency statewide
- Integrating with public safety systems to help law enforcement and court officials access critical information
- Updating cybersecurity and data recovery capability systems from obsolete mainframe technology to the cloud
- Streamlining judicial officials’ access to case data, dockets, and calendars in or outside of the courtroom
- Providing judges and staff with remote access to electronic case files from different locations
- Reducing lines at customer service counters and phone calls to clerks’ offices
- Delivering interview-based forms to the public in the online Guide & File service for the most common legal actions
- Providing a training hub with on-demand training and Q&As for the public
You can learn more about eCourts on NCAOC’s website.
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